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Successfully Managing and Dealing with Difficult People: The 5 Most Difficult Types and How to Effectively Approach Them

Chris DeVany is keynote speaker at Ijona Skills. He is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include such organizations as Microsoft, Visa International, the Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over ........

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Overview

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your workgroup and your company as a whole can be the catalyst that motivates your teams to heightened........

Why should you attend?

  • Motivate and direct the employees you rely on when they don't share your values 
  • Adjust your management and personal style to the needs of different situations 
  • Get more done by using the appropriate delegation techniques for any given situation 
  • Resolve conflict more effectively in a wide variety of situations 
  • Turn difficult people and poor performers into team players 
  • Win the cooperation and trust from everyone in your organization 
  • Increase your confidence, leadership skills and personal and professional satisfaction in your job

Areas Covered in the Session:

  • Motivate and direct the employees you rely on when they don't share your values 
  • Adjust your management and personal style to the needs of different situations 
  • Get more done by using the appropriate delegation techniques for any given situation 
  • Resolve conflict more effectively in a wide variety of situations 
  • Turn difficult people and poor performers into team players 
  • Win the cooperation and trust of everyone in your organization 
  • Increase your confidence, leadership skills and personal and professional satisfaction in your job

Who can Benefit:

  • Executives
  • Senior managers
  • Managers at all levels 

Webinar Id: ISSCD007

Duration: 90 mins

   

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