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Measuring Cognitive Load: Memory and Attention Failures

Dr. Ginette M. Collazo is a Keynote Speaker at Ijona Skills. She established Ginette M. Collazo, LLC nine years ago. It's a USA based boutique consulting type that provides services in very specialized areas. Dr. Collazo is one of the few Human Error Reduction Experts in the world. Her firm created a methodology for human error investigations, root cause determination, CA-PA development, and effectiveness, and it has been implemented around the world. Ginette has also applied the methodology in complex scenarios and disasters, like the BP oil spill, offshore drilling, Navy, Chevron explosion i........

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This Webinar qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM.
This Lecture contains 1.5.

Overview

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage and usually factors associated to cognitive load are ignored. In science, cognition is the mental processing that includes the attention of working memory, comprehending and producing language, calculating, reasoning, problem solving, and decision making. This course evaluates cognitive issues that may be the cause of these failures.

Why should you attend?

This training would provide tools that can be implemented and used after this event. This includes practical tools. We will discuss human error categories, near root causes and root causes for these event. We will discuss latest trends in human error issues in the industry.

Areas Covered in the Session:

  • Background on Human Error Phenomena
  • Importance of Human Error Prevention/reduction 
  • Training and human error 
  • Facts about human error
  • Human Error as the Root Cause
  • What is Human Error
  • How is Human Error controlled?
  • Common mistakes: Memory failures, Overconfidence, We believe we are above average, Visual Detection, Vigilance Effectiveness.
  • Types of error
  • Human error rates and measurement
  • Trending and tracking 
  • Prediction 
  • CAPA effectiveness

Who can Benefit:

  • Training managers and coordinators
  • Operations
  • Manufacturing
  • Plant engineering
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officers
  • Regulatory/legislative affairs professionals
  • General/corporate counsel

Webinar Id: ISSGC003

Duration: 90 mins

12:30 PM PT | 3:30 PM ET


   

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