Mark Gorkin, MSW, LICSW, "The Stress Doc", a nationally acclaimed speaker, writer, and "Psychohumorist", is a former psychotherapist and Stress Violence Prevention Consultant for the U.S. Postal Service. The Doc is a Trauma Debriefing and Critical Incident Consultant for variety of organizations, including the national post-earthquake, Nepali Behavioral Health & Wellness Initiative. He has led numerous transformative -- silo-breaking and communications bridge-building -- Pre-Deployment Stress Resilience-Humor-Team Building Retreats for US Army Senior Officers and Sergeants. From a Ft. Hood Br........Read More
Today's always on,TNT- Time-Numbers-Techno-Transition - Driven & Distracted World can breed tension and conflict. Challenge the notion that all anger is destructive. Discover the Four Angry ?I?s and the Stress Doc?s "Four Faces of Anger"Model for transforming anger, rage, and conflict. Learn and practice skills and strategies for: disarming power struggles by asking trust-and disarming all kinds of hostile feedback, even how to deal constructively with a critical aggressor. Understand the difference between "acknowledgement" and "agreement" and lyrically disarm or emotionally detach from "Yes, butters" and self-centered types. Learn how to appropriately and strategically use humor to disarm pressure packed situations.
how this can add value to the work style.
As anger and conflict are inevitable parts of human interaction, learning how to express angry feeling constructively - whether purposefully or spontaneously -is a critical part of emotional and team intelligence and directly impacts morale and the bottom-line!
Topics which will be covered in the session
All industries, companies, organizations; all levels of employees and management.