Mark Hordes is the Managing Director and Senior Consultant with Mark Hordes Management Consultants, LLC (MHMC) in Houston, Texas. He is a popular, highly regarded motivational business speaker at industry conferences and meeting events, as well as a best-selling business author, Management Consultant, and Business and developer of the Trusted Advisor Workshops and Seminar Leader to Fortune 500 companies across the U.S. and internationally. During his 25 year career as a Management Consultant, Motivational Speaker, Senior Vice President, and Partner with an Big5 management consulting firm, Mark........Read More
With today's ever changing business environment, it's hard not to focus on obtaining and keeping strong business client and customer relationships. But is this enough? The answer is no. This is because some things in business have stayed the same for centuries: Business is still about relationships and building trust. How many times have your highly talented employees, managers, leaders and sales representatives and services staff present recommendations that fell on deaf ears? How often have they ignored your advice, argued their fixed point of view to the ultimate detriment, and then blamed you for the failure? Sound familiar?
Mark's presentation will focus on how to transform your valued resources into true trusted advisors. This process can occur with relative ease if you focus on the right things, prepare well and equip your professionals with the skills, knowledge, competence and confidence to excel in six fundamentals that all professionals in any company must possess:
The Six Golden Relationship Rules to Building Trust with Anyone!
Why should you attend?
Areas Covered in the Session:
Who can Benefit: