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Webinar Id: ISSMS003
09/20/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Why Your Multi-Generational Workforce is a Competitive Advantage

In today's business environment, four generations work side-by-side, each with different attitudes and expectations about their jobs, careers, and contributions they make to their employers. Businesses need to make sense out of the multi-generational workforce, especially since they are becoming increasingly dependent on younger talent while continuously losing older talent to retirement. Now and in coming years, success will shine upon........

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Webinar Id: ISSCD022
09/24/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Successfully Managing and Dealing With Difficult People: The 5 Most Difficult Types And How To Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing ........

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Webinar Id: ISSGM003
09/24/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Your Employees are Organizing a Union

Managers and Supervisors are taken to task everyday in managing their Non represented employees. It is important for them to learn the Initial warning signs of Union Organizing long before a Union gets the appropriate number of signed Authorization Cards and the NLRB Conducts a secret Election. Learn here the best Election is the one??that is never held . This course will delve into the 20 + Initial Warning Signs of Union Organizing, Wh........

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Webinar Id: ISSRS011
09/25/2018
12:30 PM PT | 03:30 PM ET
Duration: 90 mins
How to Motivate Employees

This webinar is designed to help you keep employees motivated. This fundamental skill every manager wrestles with to thrive in a competitive market place. This persistent problem often comes down to not understanding human psychology and how it operates, especially with four generations in the work place. You don't have to become a psychologist, but you do have to master some fundamentals if you want to keep employees inspired, engaged,........

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Webinar Id: ISSLC001
09/28/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Leadership Skills for Quietly Brilliant People (Introverts)

Introverts in the workplace are much less likely to be perceived as having high leadership potential, and are often omitted from leadership development programs, yet recent research shows that they can be highly successful leaders, especially for leading teams to innovation. Corporations are crying out for more leaders, but often overlook the talent pool of the introverts, who represent some of the brightest and most creative minds. Int........

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Webinar Id: ISSNW011
10/04/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Creating Value: Employee Engagement at Work

A lot has been written about employee engagement but engagement itself is not the answer. Engaged does not always equate to effectiveness or even results. To be effective, the employees must be engaged in those activities that generate income and positively impact the organizations bottom line. Making sure that employees have the proper tools and opportunity to understand and support the organizations mission, vision, and values with pr........

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Webinar Id: ISSAH011
10/04/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Win- Win and Conflict Resolution

As part of dealing with others, you need to convince them with your ideas, while at the same time understand their concern and point of view. As a result, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you were to limit yourself to........

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Webinar Id: ISSTM001
10/09/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
How to Build a Compassionate Workforce One Generation at a Time

This webinar will help you gain insight into how to build a compassionate workforce one generation at a time. Many organization are challenged with how to manage a culture with multiple generations. For the first time in our history organization have five generations in the workplace. So the questions is how do you build a culture that embraces all generations?

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Webinar Id: ISFMG0010
10/10/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Transforming Anger and Conflict into Collaborative Problem Solving: The Stress Doc's Four Faces of Anger - Model & Method

Today's always on, TNT - Time-Numbers-Technology/Transition - Driven & Distracted World can breed tension and conflict. Discover the Four Angry "I"s and the Stress Doc's "Four Faces of Anger" Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Learn and practice skills and strategies for: 1) disarming power struggles by asking trust-building, "good questions" 2) providing and receiving all ........

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Webinar Id: ISSCD020
10/11/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISSGMK012
10/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 180 mins
3 hrs Webinar - Tools for Human Error Reduction: Developing Metrics and KPI's (Key Performance Indicators) to minimize Human error rates

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challen........

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Webinar Id: ISSMS001
10/22/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
HR Files Know-How: Keeping Your Employment Records (and You) Organized

Any HR professional knows that a major part of their responsibility is keeping the company's personnel files organized - for many legal reasons, but also because it helps to keep your operations go smoothly. Just as important, it helps keep you organized so you won't derail or become distracted during your already busy day. This course will give you a framework for your recordkeeping and employee-related retention system while consideri........

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Webinar Id: ISSJD011
10/22/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
The Marriage of the PFMEA and Control Plan, A Dynamic Control Plan

Come celebrate the union of the PFMEA and the CP! See how the Dynamic Control Plan (DCP) combines both tools into ONE enabling the savings of hundreds of hours of Engineering time, reducing the risk of documentation errors, and, actually improving QMS effectiveness while reducing repetitious work. This session will show you how you can benefit from the DCP! Process Failure Modes Effects Analysis (FMEA): High level overview of PFMEA colu........

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Webinar Id: ISSMK001
10/23/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Top HR strategies for creating cultures of everyday civility that impact the bottom line.

"They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up," said Dr. Mitchell Kusy, author of his newly released book, Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Working with organizational leaders, HR feels the angst they cause, but are often unaw........

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Webinar Id: ISSRS012
10/24/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Leadership: Strategic Planning and Decision Making

Fail to Plan; Plan to Fail. Learn proven approaches to create or adapt your current mission to guide robust planning, execution, and daily decision making to get the results you need to assure your organization's growth. These extraordinary times require extraordinary performance by every leader and manager throughout the organization whether in the public, private, or nonprofit/NGO sector. Use your strategic plan to enhance your leader........

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Webinar Id: ISSMF010
10/26/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Psychology of Sales

It's critical to know how your prospective customer's mind works. Winning them over with facts and logic alone will rarely work---it takes the right combination of confidence, charisma, and psychology. Controlling your own emotions in difficult situations can also help you come across as likeable and trustworthy and therefore more likely to close sales and develop long-term clients.

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Webinar Id: ISSLC002
10/29/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Presentation Skills for Subject Matter Experts

Subject matter experts and other quietly brilliant people often feel invisible and unheard in workplace meetings. At the same time, managers can become exasperated when they turn to their SMEs for backup and expertise when scoping out a project or engaging a prospective client but discover the "quietly brilliant" SME offers little conversation to support that project or the manager. Master the skills for presenting your valued informati........

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Webinar Id: ISSAH012
10/30/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Handling Sensitive Dress Code Issues without Getting Sued

Employers realize that their employees typically are the "face" of the company, and employers are finding it increasingly advisable to control that image. HR, which is frequently responsible for policy development, must work with other parts of the organization to ensure that dress codes are managed consistently and fairly. Dress and appearance policies now require organizations to develop strategies that align with employer goals and c........

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Webinar Id: ISSCD014
10/31/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Project Management Best Practices: The 8 Keys to Completing Every Project On Time and On Budget!

Managing projects can be a big headache sometime; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communica........

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Webinar Id: ISSSK012
10/31/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
10 Tips for Great Meeting Management

Are your meetings inspiring or dull and draining? Do members question the need for or amount of time spent in meetings when their REAL work will be waiting for them later? What about all that silence? Why is it such a struggle to get people engaged and willing to offer the expertise you know is around the table? Are important decisions left unmade due to lack of time or attention to administrative details that could be handled somewhere........

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Webinar Id: ISSSA003
11/01/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Coaching Skills for Managers and Supervisors: Getting Employee Performance and Behavior Employee Improvement, One Meeting at a Time

Managers and supervisors can create the workplace they want, where focused, motivated, and self-directed employees want to come to work, develop, and grow. They must learn to coach to get these results. Coaching is an employee-centered and time-focused process. It helps bosses at all levels create a realistic prescription for change, using tools, experience, guidance, career-path mentoring, and continuing support. Employees can be both ........

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Webinar Id: ISSRS013
11/08/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Solving Problems through Critical Thinking

In this webinar you will learn how to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyone within the organization must be able to use critical thinking and creative problem solving to tak........

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Webinar Id: ISSGMK013
11/09/2018
10:00 AM PT | 01:00 PM ET
Duration: 180 mins
3hr Webinar-Reduce Human Error on the Drug and Device Manufacturing Process...

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behavior and the psychology of error as well as understand exactly where........

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Webinar Id: ISSCD018
11/13/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Performance Reviews: A Step-By-Step Process For Conducting Them Meaningfully and Effectively

One of the most critical areas of employee relationships and one of the biggest challenges management faces today is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to p........

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Webinar Id: ISSMK004
11/15/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
A Powerful Team Assessment Instrument HR Can Facilitate: A Renowned Consultant Shares His #1 Team Method!

Assessing team performance is a tricky thing because of the hidden dynamics that often don't easily come to the surface, even with the best of facilitation. In his research and consulting practice for over 25 years, Dr. Mitch Kusy has discovered that good facilitation is not enough! In addition to outstanding facilitation skills, Mitch has found 3 additional factors must be in place for HR to help their organizations improve team perfor........

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Webinar Id: ISFMG0011
11/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Inner & Outer Diversity and Inclusion (in 3 "D"): Discovering, Designing, and Delivering an Innovative & Interactive D/I Community

In today's TNT - Time-Numbers-Technology - driven & distracted world, professionals must bring their most complex and creative ideas and skills, insights and strategies to the world of hi-tech and human touch. Also critical is having a 4A workplace environment that fosters Authority, Autonomy, Accountability, and Accessibility. Learn to identify 4A boundaries and to build 4A bridges. Are you ready to create an open, less status-driven "........

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Webinar Id: ISSJD010
11/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Predictive Warranty using Paynter Charts

This session shows practitioners how to develop and create a Paynter Chart for predictive warranty management. Attendees will see how to actively utilize representative return data, observe the construction of a sample Paynter and then observe the results of the predictive analysis. Successful examples will be shared. Attendees will walk away with a model that they can apply to their own organizations while learning how to mitigate busi........

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Webinar Id: ISSSK013
11/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
When Training Others isn't Your Real Job: Tips for Accidental Trainers and Occasional Speakers

Leaders and other professionals, often promoted from within their organizations based on their own experience are often ill equipped to present their expertise to influence others or rallying support on their teams, organizations or constituents. And rarely are they the best person to train others based solely on their experience, their knowledge and acquired skill. There is, after all a big difference between procedural knowledge and d........

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Webinar Id: ISSGM001
11/26/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Managing a Union Workforce

Directors and Managers today are continually challenged in managing their union workforce. It remains extremely important for them to have and utilize their available tools and learn new tools, in order to effectively manage their employees. The information presented in this webinar will save time and money for your organization as Managers will perform more effectively, as they embrace positive employee and labor-management relationshi........

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Webinar Id: ISSRS014
11/27/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Understanding Customer Expectations

No matter what business you are in, you must be able to understand customer's expectations, even when they cannot articulate them easily. Whether internal or external, we must meet the expectations of our customers to be successful. Explore some simple tools and approaches to digging out what's missing for customers. You can apply these principles to your existing target market and integrate this into your ongoing strategic planning and........

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Webinar Id: ISSGC004
11/28/2018
10:00 PM PT | 1:00 PM ET
Duration: 90 mins
How to write error-free procedures

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to un........

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Webinar Id: ISSMS004
12/05/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Managing People for the First Time: The "Non-So-Common" Common Sense Principles for the New Supervisor

Becoming a leader with direct oversight of employees can be rewarding, inspiring, and challenging. By demonstrating success in your own job, you are now (or soon will be) stepping into a role of engaging and developing employees. At the same time, you're responsible for operational success, inter-departmental coordination, and key performance indicators. It can be an overwhelming step up! Most people moving into a management position fo........

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Webinar Id: ISSCD017
12/05/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

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Webinar Id: ISSRS015
12/06/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Avoiding Year-end nightmare of performance review

Companies find Performance Management more important than ever before. There are sophisticated software tools to aid managers and HR professionals to execute more effective annual performance reviews. Even with advanced technology, managers and employees often dread this annual ritual. The best performers often find it the most frustrating and even de-motivating aspect of their jobs. Over reliance on technology to cope with the increasi........

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