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Webinar Id: ISSKB010
07/17/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Using Microsoft Outlook Contacts to Organize Your Sales Efforts

Sales is a demanding and complex job. Today rolodex files and piles of business cards are replaced with digital information on potential and existing clients. Even though the information is now digital, keeping track of all details can still be overwhelming. Simplify the process by using the sales features of Microsoft Outlook. When you become a savvy user of the sales features of Outlook, you will have more time to focus and think stra........

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Webinar Id: ISBM002
07/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Sexual Harassment and The "#Me Too" Movement What Employers need to do NOW to Ensure a Harassment Free Work Environment

Harvey Weinstein, Roy Moore, Al Franken, Bill O'Reilly and others have been accused of sexual harassment, sexual assault and other inappropriate and potentially illegal behavior. This has stared the "Me Too" movement in which thousands of men and women have come forward with complaints about being harassed by their bosses. This movement can have dire consequences for your business. In fact, Harvey Weinstein was indicted in New York last........

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Webinar Id: ISSEMT009
07/24/2018
12:30 PM PT | 3:30 PM ET
Duration: 90 mins
Mastering Excel Formulas and Functions

Whether you need to calculate loan repayments, generate a profit-and-loss account, solve maths or engineering problems, in fact, think of any scenario that involves addition, subtraction, division or multiplication of numbers and you'll find that Excel is the best tool for the job. Functions are built-in formulas that have been programmed to perform a specific calculation. They range from the simple such as SUM and AVERAGE (used to calc........

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Webinar Id: ISSAL010
07/25/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Excel: Tools of the Trade

Excel "Tools of the Trade" are the hidden, but incredibly useful tools on the Excel ribbons that can be summarized as Excel's "Best Kept Secrets". If you are handling large spreadsheets and large data, then attend this webinar!

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Webinar Id: ISDSS002
07/30/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Implementing HIPPA, GINA, ADA, and Title VII Discrimination Laws into Your Organization's Wellness Strategy

Discrimination laws will refer to civil rights discrimination such HIPAA (Health Insurance Portability and Accountability Act) Challenges include: designing, developing and implementing an employer wellness program for employees without violating the various civil rights laws and the ACA Financial incentives include: healthcare cost containment when implementing a wellness program, diminishing liability when designing the program with t........

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Webinar Id: ISSEMT011
08/06/2018
10:00 AM PT | 1:00 PM ET
Duration: 90 mins
Creating a KPI Dashboard for HR Professionals

No matter what business you are in, a dashboard is a critical tool in your communication armoury and as with any communication tool, presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to it's power, it's flexibility and the fact that most people have it installed on their computer. This training focuses on what you need to know to create an interactive profession........

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Webinar Id: ISFMG008
08/08/2018
10:00 AM PT | 1:00 PM ET
Duration: 60 mins
Transforming Change and Conflict into Diverse-Inclusive-Collaborative Teaming: The Art of Resilience, Relating & Risk-Taking

In a 24/7, rapidly changing, always on, "do more with less" world, not surprisingly, individual stress and interpersonal tension can influence the organizational climate, communication, and coordination. The challenge becomes sustaining resilience and morale while forging cooperative and productive working relationships and partnerships. How does a team or a community harness this unpredictable energy to generate a "Helmet's Off" atmosp........

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Webinar Id: ISSGMK011
08/08/2018
12:30 PM PT | 03:30 PM ET
Duration: 90 mins
Supervising a human error-free environment: you can do a lot more than you think

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, supervision, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work........

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Webinar Id: ISSMK002
08/09/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
How managers can erode toxic behaviors, improve performance, and reduce workplace drama!

"They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up," said Dr. Mitch Kusy, author of his newly released book, Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Working with organizational leaders, leaders feel the angst they cause, but are often una........

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Webinar Id: ISSCD016
08/14/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop sourc........

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Webinar Id: ISSJF001
08/16/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Stop Avoiding Difficult Conversations: Practical Tactics for Crucial Communication

Learn How to Handle Difficult Conversations and Minimize Conflict and Tension Every workplace experiences conflict, confrontation, and controversy. No one enjoys tackling the touchy topics; but, an attitude of avoidance leads to misunderstanding and decreased productivity. Your employees will always have differences of opinion; however, if these differences are not handled in a positive manner, your people will experience anxiety, bruis........

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Webinar Id: ISSETF008
08/17/2018
12:30 PM PT | 3:30 PM ET
Duration: 60 mins
Data Modelling and Analysis with Excel Power Pivot

If you work with data, you're likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools- Power Pivot and Power Query - that solve ALL of these issues, right inside Excel. No Access databases or IT department help needed. With imports of 1-million-plus rows of data sets from virtually any source and the ability to sav........

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Webinar Id: ISMKW001
08/20/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Work/Life balance

Although most of us are not mental health professionals or counselors we are the closest thing to a psychologist in a work location. We are responsible to look for destructive behavior. An improper work life balance cas cause significant distress in most people.

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Webinar Id: ISSRS010
08/22/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Leadership Development for Executive Assistants

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

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Webinar Id: ISDSS003
08/28/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Legal and Contractual Perspectives of Managing the Remote/Virtual Employee

More and more organizations are "going virtual," whether it is an employee who telecommutes, a team of workers in another country, or simply an employee who extends her or his workday by checking e-mail or downloading a document from Dropbox that connects to their phone, iPad, or home computer. Approximately 80% of U. S. workers continue to do business remotely after normal work hours. More and more organizations are incorporating telec........

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Webinar Id: ISSAL011
08/29/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Excel: Pivot Tables Crash Course

Excel Pivot Tables Pivots were designed to summarize big data as an alternative to complicated formulas. But Pivots can be a little confusing unless you learn a couple handy tips that will bolster your confidence when summarizing data. Attend this webinar for a crash course in Pivot Tables and you'll be amazed how often you use Pivots afterwards.

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Webinar Id: ISSAH010
08/29/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Dynamic Team Building and Interpersonal Skills

The team structure adapts most easily to changing conditions and has the greatest potential for creative solutions and new approaches to work challenges. Successful team development requires effective communication and feedback, accountability, the ability to handle conflict and resolve situations and problem solving. This course offers up tips and techniques that facilitates the development of a new team or the revitalization of an exi........

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Webinar Id: ISSGC005
08/29/2018
10:00 PM PT | 1:00 PM ET
Duration: 90 mins
Understanding Human Error

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these c........

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Webinar Id: ISSETF011
08/31/2018
12:30 PM PT | 3:30 PM ET
Duration: 60 mins
Microsoft Word: Creating Professional Documents

As business professional, we are always typing letters of all kinds. Sometimes, an email just won't do it. We need to create and manage nice-looking letters and documents. Microsoft Word is the software program that almost everybody uses to do this. This webinar is about how to make great looking, professional documents in Microsoft Word.

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Webinar Id: ISSSK010
08/31/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
A Leader's Guide to Cultivating Civility on their Team

Workplace harassment is an expensive, persistent problem too often unreported by victims or bystanders. The Equal Employment Opportunity Commission has concluding that as many as 85% of women have experienced some form of sexual harassment at work. Statistics from the 2016 EEOC Select Task Force on the Study of Harassment in the Workplace expanded the legal definitions in their reporting to include unwelcome or offensive conduct in the ........

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Webinar Id: ISSMK003
09/05/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
How leaders can create a culture of everyday civility that means business.

In this webinar, Dr. Mitchell Kusy shares with leaders the top strategies for creating a culture of everyday civility that impacts personal well-being, team performance, and your organization's bottom line. Before embarking on this journey, he shares his latest research and benchmarks associated with everyday civility cultures-and their nemesis: toxic personalities! Toxic individuals shame, manipulate, and belittle in public and private........

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Webinar Id: ISFMG009
09/12/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
The Art of Knowing How to Say It and Engage It

In a TNT - Time-Numbers-Technology -Driven & Distracted World, as a leader, focusing and holding people's attention is critical. More than ever, it's not what you say but how you say it in a manner that directs and engages, if not captivates. And can you do this without always playing the authority trump card? Which leads to two vital questions: Are You Being Heard or Just Making Noise? Do you exercise the Triple "A" of Personal & Organ........

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Webinar Id: ISSETF006
09/13/2018
12:30 PM PT | 3:30 PM ET
Duration: 60 mins
Getting Results with Crystal Reports

Crystal Reports is a very powerful tool that can allow you to take many different types of data and combine that data into great reports. However, it requires a little training so you can use it properly and efficiently and to its maximum potential. In this webinar, you will learn how to take your raw data and create meaningful reports using the powerful SAP Crystal Reports software.

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Webinar Id: ISSCD019
09/13/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Strategic Planning and Execution: The 1-2-3 Year Plan for Enterprise Success

Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to know the answers to these questions plus...what tools still work and continue to be useful in the dev........

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Webinar Id: ISSSK011
09/18/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Forgotten PowerPoint Tips that really will WOW Your Audience

True or false? Before the first quarter hour is over in a typical presentation, people have usually checked out. Absolutely, true. If keeping someone's interest in our training or presentations were a business, we'd have at least an 80% failure rate! In this day of adult attention spans that mimic that of four-year-olds, research reminds us to "hook" and continually engage our audiences emotionally with images they can relate to immedia........

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Webinar Id: ISSAH013
09/19/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Assertive communication which is better than supportive communication

Everyone wants to feel acknowledged and empowered.Being assertive in the workplace is a frequently misunderstood concept as there are many of us who confuse assertiveness with being aggressive and domineering. Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggres........

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Webinar Id: ISSGMK012
09/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 180 mins
3 hrs Webinar - Tools for Human Error Reduction: Developing Metrics and KPI's (Key Performance Indicators) to minimize Human error rates

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challen........

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Webinar Id: ISSCD022
09/24/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Successfully Managing and Dealing With Difficult People: The 5 Most Difficult Types And How To Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing ........

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Webinar Id: ISSRS011
09/25/2018
12:30 PM PT | 03:30 PM ET
Duration: 90 mins
How to Motivate Employees

This webinar is designed to help you keep employees motivated. This fundamental skill every manager wrestles with to thrive in a competitive market place. This persistent problem often comes down to not understanding human psychology and how it operates, especially with four generations in the work place. You don't have to become a psychologist, but you do have to master some fundamentals if you want to keep employees inspired, engaged,........

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Webinar Id: ISSLC001
09/28/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Leadership Skills for Quietly Brilliant People (Introverts)

Introverts in the workplace are much less likely to be perceived as having high leadership potential, and are often omitted from leadership development programs, yet recent research shows that they can be highly successful leaders, especially for leading teams to innovation. Corporations are crying out for more leaders, but often overlook the talent pool of the introverts, who represent some of the brightest and most creative minds. Int........

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Webinar Id: ISSAH011
10/04/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Win- Win and Conflict Resolution

As part of dealing with others, you need to convince them with your ideas, while at the same time understand their concern and point of view. As a result, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you were to limit yourself to........

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Webinar Id: ISFMG0010
10/10/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Transforming Anger and Conflict into Collaborative Problem Solving: The Stress Doc's Four Faces of Anger - Model & Method

Today's always on, TNT - Time-Numbers-Technology/Transition - Driven & Distracted World can breed tension and conflict. Discover the Four Angry "I"s and the Stress Doc's "Four Faces of Anger" Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Learn and practice skills and strategies for: 1) disarming power struggles by asking trust-building, "good questions" 2) providing and receiving all ........

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Webinar Id: ISSCD020
10/11/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISSJD011
10/22/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
The Marriage of the PFMEA and Control Plan, A Dynamic Control Plan

Come celebrate the union of the PFMEA and the CP! See how the Dynamic Control Plan (DCP) combines both tools into ONE enabling the savings of hundreds of hours of Engineering time, reducing the risk of documentation errors, and, actually improving QMS effectiveness while reducing repetitious work. This session will show you how you can benefit from the DCP! Process Failure Modes Effects Analysis (FMEA): High level overview of PFMEA colu........

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Webinar Id: ISSMK001
10/23/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Top HR strategies for creating cultures of everyday civility that impact the bottom line.

"They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up," said Dr. Mitchell Kusy, author of his newly released book, Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Working with organizational leaders, HR feels the angst they cause, but are often unaw........

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Webinar Id: ISSLC002
10/29/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Presentation Skills for Subject Matter Experts

Subject matter experts and other quietly brilliant people often feel invisible and unheard in workplace meetings. At the same time, managers can become exasperated when they turn to their SMEs for backup and expertise when scoping out a project or engaging a prospective client but discover the "quietly brilliant" SME offers little conversation to support that project or the manager. Master the skills for presenting your valued informati........

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Webinar Id: ISSAH012
10/30/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Handling Sensitive Dress Code Issues without Getting Sued

Employers realize that their employees typically are the "face" of the company, and employers are finding it increasingly advisable to control that image. HR, which is frequently responsible for policy development, must work with other parts of the organization to ensure that dress codes are managed consistently and fairly. Dress and appearance policies now require organizations to develop strategies that align with employer goals and c........

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Webinar Id: ISSCD014
10/31/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Project Management Best Practices: The 8 Keys to Completing Every Project On Time and On Budget!

Managing projects can be a big headache sometime; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communica........

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Webinar Id: ISSGMK013
11/09/2018
10:00 AM PT | 01:00 PM ET
Duration: 180 mins
3hr Webinar-Reduce Human Error on the Drug and Device Manufacturing Process...

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behavior and the psychology of error as well as understand exactly where........

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Webinar Id: ISSJD013
11/09/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Driving a Quality-Lean Steering Committee

This session demonstrates how to develop, manage, and implement an effective quality Lean Management System (QLMS) steering committee. Attendees will observe the development of the key components of a steering committee. Several successful examples across various business types will be shared. Attendees will walk away with a model that they can apply to their own organizations. Charter Development: A review of the need for a team charte........

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Webinar Id: ISSCD018
11/13/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Performance Reviews: A Step-By-Step Process For Conducting Them Meaningfully and Effectively

One of the most critical areas of employee relationships and one of the biggest challenges management faces today is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to p........

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Webinar Id: ISSMK004
11/15/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
A Powerful Team Assessment Instrument HR Can Facilitate: A Renowned Consultant Shares His #1 Team Method!

Assessing team performance is a tricky thing because of the hidden dynamics that often don't easily come to the surface, even with the best of facilitation. In his research and consulting practice for over 25 years, Dr. Mitch Kusy has discovered that good facilitation is not enough! In addition to outstanding facilitation skills, Mitch has found 3 additional factors must be in place for HR to help their organizations improve team perfor........

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Webinar Id: ISFMG0011
11/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Inner & Outer Diversity and Inclusion (in 3 "D"): Discovering, Designing, and Delivering an Innovative & Interactive D/I Community

In today's TNT - Time-Numbers-Technology - driven & distracted world, professionals must bring their most complex and creative ideas and skills, insights and strategies to the world of hi-tech and human touch. Also critical is having a 4A workplace environment that fosters Authority, Autonomy, Accountability, and Accessibility. Learn to identify 4A boundaries and to build 4A bridges. Are you ready to create an open, less status-driven "........

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Webinar Id: ISSJD010
11/19/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Predictive Warranty using Paynter Charts

This session shows practitioners how to develop and create a Paynter Chart for predictive warranty management. Attendees will see how to actively utilize representative return data, observe the construction of a sample Paynter and then observe the results of the predictive analysis. Successful examples will be shared. Attendees will walk away with a model that they can apply to their own organizations while learning how to mitigate busi........

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Webinar Id: ISSGC004
11/28/2018
10:00 PM PT | 1:00 PM ET
Duration: 90 mins
How to write error-free procedures

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to un........

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Webinar Id: ISSCD017
12/05/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

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