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Webinar Id: ISSWP001
01/22/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
DISC-Understanding and Leveraging Personality Types

For almost 2500 years, observers of human behavior noticed that humans fell into a pattern of four basic personalities. In the last hundred years, science validated these observations and built upon that to give us the understanding we have today. Your personality type drives each and every action you take and interaction you have from the time you wake to the moment you sleep. This is also true for every individual with whom you intera........

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Webinar Id: ISSETF005
01/22/2018
10:00 AM PT | 01:00 PM ET
Duration: 75 mins
Excel as a BI Tool

In this webinar, you will learn how to take all of your raw data and quickly turn that data into easy to use flexible summary reports using Pivot Tables and Charts. We will start with the basics and built up to more complex pivot tables. Many people struggle with how to create Pivot Tables, or maybe they don't even know what they can do, or maybe they think they are too difficult. I'm going to show you what they are, how to use them, an........

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Webinar Id: ISSCD004
01/23/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Strategic Planning and Execution: The 1-2-3 Year Plan for Enterprise Success

Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to know the answers to these questions plus...what tools still work and continue to be useful in the dev........

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Webinar Id: ISSGS005
01/24/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Bridging the Generation Gap in the Workplace - Getting the generations to work together

Participants will learn about how each generation likes to be managed as well as what motivates each generation. They should leave with information to develop an action plan for succession.

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Webinar Id: ISSKB007
01/24/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Moving from Management to Leadership

In today's intense 21st century work environment, it is not enough to just be a good manager. Success for managers demands being a leader as well. You were undoubtedly promoted to a manager because of your ability to produce stellar results on all previously assigned tasks and projects. When promoted to manager, you took on the challenging task of keeping up with your assignments PLUS getting work done through others. To do this effecti........

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Webinar Id: ISSCL001
01/25/2018
12:30 PT | 03:30 ET
Duration: 60 mins
Getting Started: Launching a Successful Job Search

Before you dust off your resume and start searching for your next opportunity, there are several things you must know and do first. Savvy job seekers know a few tricks of the trade and how to avoid common pitfalls. Knowledge of the job search process, knowing-how to enlist the help of others, and understanding how to best present your application materials are ingredients for success that all job seekers must know. Start your new year a........

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Webinar Id: ISSA001
01/30/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Diamond Formation Leadership

Diamond Formation is a term that originates from military aviation and indicates the art of staying in a three dimensional position with four fighter jets. Axel has 22 years of experience in Air Force flying and teaching other aviators how to perform Diamond Formations. After retiring from the military, Axel studied Leadership and discovered that there are four core pillars to success in leadership that behave and have similar importanc........

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Webinar Id: ISSMH008
01/30/2018
12.30 PM PT | 03.30 PM ET
Duration: 60 mins
The Hidden Sales Force Within: Business Development Skills for the Technical Field Force

The webinar takes the mystery out of how to "upsell" services by teaching your technicians, systems engineers, technical support, and consultants business development knowledge and skills that will both grow revenue and enhance customer relationships. Learn how to balance the demands of technical and services support while driving new services business and creating the capabilities to accelerate the personal and professional success of ........

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Webinar Id: ISSRSR005
01/31/2018
10:00 AM PT | 1:00 PM ET
Duration: 90 mins
Critical Thinking, Creative Problem Solving, & Decision Making

In this webinar you will learn how to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyone within the organization must be able to use critical thinking and creative problem solving to tak........

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Webinar Id: ISSMTM004
02/01/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Mobile Productivity - Microsoft Office on the iPad

The iPad is at last being treated as a serious business tool. Rather than carrying 2 devices, many users are choosing to trade-in their laptop and go iPad-only. One of the keys to being a productive mobile worker is learning about the features of the built-for-mobile version of Microsoft Office. In this session, you'll learn how to access and edit your documents on the go and how to use some of the features of Word, Excel, and PowerPoin........

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Webinar Id: ISSTTF003
02/02/2018
10:00 AM PT | 01:00 PM ET
Duration: 75 mins
The most popular Excel Functions in Excel and How to use them.

Learning how to use efficiently use Excel is so critical in many of today's office jobs. Many people know the basics of Excel.This webinar will show you how to use some of the advanced functions of Excel to really help get the most out of your data be more efficient, and get the information that you are looking for. This webinar is for someone who uses Microsoft Excel on a regular basis, and wants to be more efficient in using the progr........

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Webinar Id: ISSGJR005
02/02/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Great Leaders Are Lifted By Great Teams

Leadership practices and an motivated engaging team is the glue that holds your organization in place and provides the oil to make sure all systems run smoothly including helping you to increase your bottom line.

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Webinar Id: ISSMZ004
02/05/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Talent Management: How Smart Companies Engage and Retain Their Millennial Workforce

"The future belongs to individuals and companies who embrace the entrepreneurial spirit, whether that is inside or outside a company. The fundamental question is what is going to have people get motivated and inspired to make their highest contribution? What is going to get them fired up to do what they came here to do?" From "The Rise of the Intrapreneur", Fast Company. As a company grows it naturally becomes more bureaucratic. For emp........

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Webinar Id: ISSCD003
02/07/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customer's priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop source........

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Webinar Id: ISSMH009
02/09/2018
12:30 PM PT | 3:30 PM ET
Duration: 60 mins
''Build Star Performers in Your Company'': The Keys to Success That Drives Results

A Star Performer is three times more productive that ant good performer! In every company there are a group of star performers who are more productive, receive the highest customer satisfaction scores and always exceed quota. These individuals overcome many organizational barriers and constraints that are often the results of poor planning, misalignment of resources and sometimes a lack of organizational support. Star performers always ........

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Webinar Id: ISSTJD001
02/12/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Thriving in a World of Rapid Change

Thriving in a World of Rapid Change requires maintaining perspective and recognizing that relatively all career professionals encounter the same hurdles as you. Today, we must rethink our current roles and responsibilities. In this high-content, humorous presentation, Jeff Davidson focuses on vital issues that make the difference between flourishing and barely keeping pace

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Webinar Id: ISSTCD004
02/12/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
The Leadership Toolkit

This session will define and describe the principles of leadership. We will also provide examples of leadership styles that will allow the participants to determine their own style as well as the styles of their managers, peers, and subordinates. We'll discuss how situational leadership can be an effective leadership style in today's dynamic business world and will show how to use this importance style and tap into one's "emotional inte........

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Webinar Id: ISSA002
02/14/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Engagement through the Leadership Calendar

The Leadership Calendar is both a scheduling tool as well as an engagement tool. During this webinar I teach you how to populate it, what to be aware of, how to optimize it, how to maybe make room if you feel your calendar/diary is already too full, and what effects to expect. Besides the actual steps you would need to take, I will point to the benefits and opportunities that this apporaoch will provide you with your team (especially di........

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Webinar Id: ISSMH004
02/20/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
How to Successfully and Profitable Sell Services: Tools and Techniques for Top Performers

We all understand that nothing happens until someone sells somebody something. But how do you sell intangibles like professional services, even when the product is someone's home! Selling services like marketing, accounting, consulting, real estate brokerage, legal, financial, recruiting and technology is different from selling products-way different! Different knowledge, different skills, and a different mindset are required to success........

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Webinar Id: ISSRP002
02/20/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
People Management/Leadership Art and Science

Managing people successfully is at the heart of every project, every team, and every management or leadership position. The same rules apply to managing a corporate division or a PTA committee. Why? Because we are dealing with humans. Management "science" is based on a deep understanding of human nature. But management is more than following a set of guidelines. Every situation is different and we need some fundamental approaches anyone........

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Webinar Id: ISSSAH003
02/21/2018
10:00 AM PT | 1:00 PM ET
Duration: 60 mins
Managing Remote Employees

Work from home policies and fully remote companies are becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with aut........

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Webinar Id: ISSCD002
02/21/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISSETF004
02/23/2018
10:00 AM PT | 01:00 PM ET
Duration: 75 mins
Excel Macros and VBA

Don't be afraid of macros - learn how to create and use them. When you find yourself repeating actions in Excel - whether it's a five-step sequence you use when formatting a certain cell type or the 30 steps you use when you sort, filter, and print multiple worksheets once a week, the possibility exists that you can automate these actions in the form of a macro. Thereafter, you can perform these sets of actions with a simple keystroke c........

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Webinar Id: ISSMJD002
02/27/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Managing multiple priorities

This is an era of belt-tightening where shrinking budgets are part of a long-term, not a cyclical, phenomenon. Many managers today are asked and expected to do more while not being afforded any greater organizational resources; such efforts can take their toll. Learn breakthrough processes in managing multiple priorities, including the multiple-priority grid system; techniques for conditioning your environment; and other methods that en........

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Webinar Id: ISSWMT005
02/27/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Working Productively in The Cloud Using MS Office

Office 365 is a subscription-based service from Microsoft that allows you to be productive anywhere. Not only does it give you MS Office licenses for your desktop/laptop computer, but you also get access to the powerful online and mobile versions of Office as well as 1TB of storage for your files, which you can access from anywhere on any device. This session combines background knowledge with practical demonstrations.

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Webinar Id: ISSTBL001
02/28/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
The Art of Listening and Asking Great Questions

Listening is an important skill that has many benefits. Those that can listen and ask great questions have a tangible edge over those that can't. They learn from what they hear. They show people that they are interested in what they have to say. They gain insights from the opinion of others. They are able to find out how others perceive things, their individual needs, desires, and motivation. These are great assets if you happen to be a........

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Webinar Id: ISECTF002
03/02/2018
10:00 AM PT | 01:00 PM ET
Duration: 75 mins
Excel Charts

There's the famous saying, "A Picture is worth a thousand words". Well, that is very true in Microsoft Excel. A chart can really show the meaning of large amounts of data much better than looking at the actual data can. This webinar will be all about creating and managing different types of charts in Excel. Everybody at work is always looking for charts to represent the data. Excel has excellent charting capabilities. In this webinar, y........

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Webinar Id: ISSSJD002
03/05/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Staying mentally sharp

Medical science has confirmed that puzzles, word games, and other cerebral challenges can help keep you vibrant and alert. Here are more than a dozen strategies for maintaining an agile mind.

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Webinar Id: ISSRD001
03/07/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Dealing with Conflict

Conflict is always with us. Everyone has opinions, and some are very strongly held. Whenever a group gets together to work on a project, solve a problem, or improve a process, these differing opinions bump up against one another. And this is good! Arguing passionately hones the ideas until the best one(s) emerge. Problems arise when this process breaks down into waring factions, who are not listening to one another, and who are focusing........

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Webinar Id: ISSBJD003
03/09/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Breathing space for busy people

As the pace of life accelerates, people everywhere are scrambling to find effective solutions to the constant time pressure they face. As the only individual on earth designated by the U.S. Patent and Trademark Office as "The Work-Life Balance Expert" Jeff Davidson delivers a captivating presentation on having more Breathing Space each day.

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Webinar Id: ISHLW003
03/13/2018
12:30 PM PT | 3:30 PM ET
Duration: 60 mins
Establishing the Mentor-Mentee Relationship for your Organization

This webinar will cover the value that mentoring can have on your organization's career development efforts. In this webinar, you will learn about the business case for implementing a mentorship program within your organization and the tools and tips that successful mentorship initiatives should exemplify.

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Webinar Id: ISSOMT006
03/16/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
OneNote - Bringing Order to Your Digital Chaos

For many people, the holy grail of organization is a world where email overload doesn't exist and where all those sticky notes and paper notepads are magically replaced by a digital paperless system. Using OneNote, a free application that you will find in the Microsoft Office suite, this dream can become a reality. OneNote is a digital notebook. It is available for Windows, Mac and mobile. Use it to capture, store and organize your idea........

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Webinar Id: ISSSAH004
03/20/2018
10:00 AM PT | 1:00 PM ET
Duration: 60 mins
Managing Millenials at Work

There are at least four generations employed in workplaces today. Each generation has its own characteristics, values, attitudes toward work and preferred communication style. Each brings its own set of skills, goals, and attributes into the workplace. Effectively supervising a group of mixed generations requires a respect and understanding of each There are challenges that leaders face: keeping the workforce engaged, motivated and comm........

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Webinar Id: ISSGS002
03/20/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Understanding the D.I.S.C. Personality Assessment and How It Can Communication In Your Organization

Communication is a two-way process to exchange ideas. We communicate in order to elicit some type of response. Some examples of a response could be more knowledge, a specific action, or some type of emotion. Understanding the D.I.S.C. profile will help understand the four different personality type and how they like to receive information. Do you have a clear understanding of how to communicate with others? If you could exploit your com........

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Webinar Id: ISSRL003
03/21/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Leadership Development for Executive Assistants

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

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Webinar Id: ISSLW004
03/22/2018
12:30 PM PT | 3:30 PM ET
Duration: 60 mins
The Seven Vital Elements of a Successful Career Development Program

This webinar will cover the seven essential elements necessary to create an integrated career development ecosystem. This ecosystem will help you to build your brand to attract and retain top talent and help your ability to execute your company's business plans.

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Webinar Id: ISGTF001
03/23/2018
10:00 AM PT | 01:00 PM ET
Duration: 75 mins
Getting the most out of Access Queries

In the business world, or within your organization, you probably experience large amounts of data. Maybe the data is about your sales, customers, donations, orders, employees, vendors, expenses, or whatever it may be. Even though Excel gives you some great ways to handle your data, with Access you will be able to handle large amounts of data. This webinar will show you how to search on the data any way you want, sort it , summarize, cre........

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Webinar Id: ISSGS001
04/03/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
How You Should Utilize Employee Engagement Surveys

Your employee retention rates will be much greater with engaged employees. An engaged employee will be far more productive than one who has checked out. Management needs to learn how to keep high potential employees and keep them engaged. The most common way to learn whether your staff is engaged is through surveys. If they are not engaged it is important to find the root cause and take corrective action. In order to get to the root cau........

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Webinar Id: ISSSJD001
04/04/2018
10:00 AM PT | 1:00 AM ET
Duration: 60 mins
Finding peace and quiet wherever you are

Scientific studies confirm that the world is actually becoming a noisy place, everywhere you might imagine. Yet, on a personal basis it's entirely possible to find peace and quiet, and to have it be quieter wherever you are.

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Webinar Id: ISSMA001
04/17/2018
12:30 PM PT | 03:30 PM ET
Duration: 60 mins
Fishbone Diagramming

Organizations can be proactive and avoid process issues or reactive resulting in wasted time and resources trying to determine root causes. The Ishikawa Fishbone Diagram (IFD) is one of seven powerful Quality Management Tools (1. IFD, 2. Check Sheet, 3. Control Chart, 4. Histogram, 5. Pareto Chart, 6. Scatter Diagram, 7. Stratification - flow or run chart) that is typically used to solve problems within organizations. In this webinar, y........

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Webinar Id: ISSEMT007
04/20/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Excel - Business Intelligence and Data Insights with Dashboards

No matter what business you are in, a dashboard is a critical tool in your communication armory and as with any communication tool, the presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to its power, it's flexibility and the fact that most people have it installed on their computer. This training focuses on what you need to know to create an interactive professio........

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Webinar Id: ISSMJD003
05/03/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Managing a mountain of reading

The daily reading burden of the typical career professional today is increasing, and, is not going to subside anytime soon. Believe it or not, many career professionals find themselves faced with 2 to 4 hours of reading per day, when you consider reports, articles, emails with attachments, text messages, web news, newspaper, internal memos, standard mail, and whatever else crosses their desks.

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Webinar Id: ISSEMT008
05/10/2018
10:00 AM PT | 01:00 PM ET
Duration: 90 mins
Excel - Importing and Manipulating Big Data with Power Query

Do you work with "Big Data"? Do you import and manipulate large datasets in Excel? If so you'll already be familiar with the limitations of Excel. Power Query, (known as getting and Transform in Excel 2016) is designed to get you past these limitations, allowing you to import and work with 1-million-plus-row datasets from virtually any source. Power Query / Get and Transform can save you a ton of time when working with imported data. In........

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Webinar Id: ISSVMA001
05/15/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
Value Stream Mapping Critical Path Analysis

Value Stream Mapping (VSM) is a pictorial flowchart method used to illustrate, analyze and improve steps required to deliver a product or service by using a system of symbols to represent various work activities and information flows. Flowcharts are analyzed using Critical Path analysis and Process Reliability Modeling to determine effectiveness, efficiency, and reliability.

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Webinar Id: ISSBJD001
05/29/2018
10:00 AM PT | 01:00 PM ET
Duration: 60 mins
How to becoming a Better Speaker

In this vital presentation, Jeff Davidson explains how to strongly impact audiences, in meetings large and small. To reduce your "fear of public speaking" he'll focus on the fundamentals of effective public speaking, and then offer advanced topics such as how to stay interesting well into your speech, how to avoid excessive perspiration w........

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Webinar Id: ISSLL001
Duration: 90mins
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Deliver Your Messages Confidently Using Assertiveness Skills

In this 90-minute webinar, participants will be introduced to the value, benefits and strategies behind using Assertive Skills to communicate effectively. This is an entry-level course on this topic.

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Webinar Id: ISSZRSR001
Duration: 90mins
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Zap! You're a manager: getting off on the right foot

Many managers begin their tenure with no previous managerial experience or training. One day you're a highly competent person and the next day you're in charge of at least one other person and are at a loss. To make things worse, you're often told to continue all your previous work while you "manage" your team. Unfortunately, this "tradition" is alive and well and the poor results have been documented for decades. You can choose to brea........

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Webinar Id: ISSCD001
Duration: 90 mins
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Championship Team-Building: How To Build a High-Performance Team in 90 Days!

Get your team's act together ? you can enjoy our Webinar as an individual manager or as a group! No matter how long you've been managing, this step-by-step guide ensures you'll get the strongest performance possible out of your team - in any environment. With strategies presented in manageable daily, weekly, monthly and quarterly timelines, our program covers the full range of workplace issues-from outdated systems and company politics ........

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Webinar Id: ISSMH006
Duration: 60 mins
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Boost Your Leadership IQ: How to Successfully Transition from a Technical Contributor to a High Performing Leader

The war for Leadership top talent still rages across all industries sectors despite staff reductions across the board, but the question remains. How do technical contributors from Engineering, Construction, Professional Services,Consulting and Technology companies make a successful transition to become great leaders. Learn the critical success factors and "must-know" essential skills to enable you to become a high performing leader.

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Webinar Id: ISSKKB005
Duration: 60mins
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Keep the Grass Watered on Your Side of the Fence

Losing valuable employees to a competitor is tragic. As the economy improves and jobs become plentiful, more employees will be thinking the grass is greener on the other side of the fence. This webinar shows you how to stop their exit, saving you hiring and training costs while preserving your intellectual capital. Keep the Grass Watered on Your Side of the Fence takes you through the Ross Brandau Discretionary Effort Model with clear i........

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Webinar Id: ISSOKB004
Duration: 60mins
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Effectively using Microsoft Outlook - Advanced Tips and Techniques

If you are using Outlook only for email and for calendar appointments and meetings, you are leaving about 85% of the power of Microsoft Outlook untouched and untapped. Attend this webinar, learn to use Outlook to the fullest extent and you'll be on the path to greater productivity and achievement. Don't discover the benefits of advanced Outlook features by accident. Take control of this tool. Attend this webinar be shown not only advanc........

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Webinar Id: ISTBU007
Duration: 60 mins
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Using LinkedIn as Business Tool

LinkedIn has become much more than a career transition tool. When used properly LinkedIn is a powerful business tool. In this webinar, we will explore who should be using LinkedIn as a business tool as well as the three activities you need to execute on LinkedIn to create real business value. Attendees of this webinar will be exposed to ideas and best practices which when adopted can provide the framework for using LinkedIn as a busines........

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Webinar Id: ISSEKB006
Duration: 60mins
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Email Survival Skills with Microsoft Outlook

Do you feel you are drowning in email with no end in sight? Is managing your Inbox a full time job? Sign up for this webinar, Email Survival Skills, and learn how to survive the heavy load of tasks or the constant stream of trivia that arrives via email. You will gain insight into how to work from a clean Inbox and how to reduce what flows into your Inbox while expediting email processing. Outlook provides many Inbox features that can h........

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Webinar Id: ISSSCD006
Duration: 90mins
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Strategic Planning and Execution: The 1-2- 3 Year Plan for Enterprise Success

Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to know the answers to these questions plus...what tools still work and continue to be useful in the dev........

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Webinar Id: ISSMTE003
Duration: 90mins
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Excel - Mastering Formulas and Functions

Whether you need to calculate loan repayments, generate a profit-and-loss account, solve maths or engineering problems, in fact, think of any scenario that involves addition, subtraction, division or multiplication of numbers and you'll find that Excel is the best tool for the job. Functions are built-in formulas that have been programmed to perform a specific calculation. They range from the simple such as SUM and AVERAGE (used to calc........

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Webinar Id: ISSWHL002
Duration: 60mins
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Why We Need DACA (Deferred Action for Childhood Arrivals program)

A recent article published in U.S. newspapers: "Dreamer's aren't giving up after DACA decision," by Karlita Cruz is exactly what Americans ("Unitedstatesians") need to understand. "I am not leaving. I have paid taxes and contributed to this country for years," she emphasizes. Indeed, if she were deported, as President Donald Trump dictates, where would she go? Well, she would return to Knoxville, Tennessee, where she grew up. I can rela........

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Webinar Id: ISGMZ003
Duration: 60 mins
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Emotional Intelligence (EQ): Why It's More Important for Your Success Than IQ!

In today's workplace, it isn't enough for your managers, supervisors and professional staff to be smart; what's required is to have emotional intelligence (EQ) - the ability to manage effectively emotions and behavior; navigate the social complexities of the workplace; and make the right decisions that will achieve positive results. There are extraordinary benefits to boosting emotional intelligence in your organization. With a greater ........

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Webinar Id: ISGCDP003
Duration: 90mins
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Project Management That Works: A Six Sigma Approach to Finishing Every Project On Time and On Budget

Managing projects can be a big headache sometimes; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communic........

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Webinar Id: ISSRSR001
Duration: 90mins
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Creating a positive environment and minimizing stress

We are all under more stress today than ever. Co-workers, employees, customers, our managers, or friends and family are under stress. Some people don't handle stress well, which adds to the stress of those around them. Working within an organization, the work environment itself may cause additional stress associated with the physical setting, workload, bureaucracy, and difficulties presented by others. We know stress is not good for us.........

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Webinar Id: ISSMTE002
Duration: 90mins
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Excel - Creating High Impact Business Reports

No matter what business you are in, a report is a critical tool in your communication armoury. As with any communication tool, presentation is everything. Get it right and it offers the reader (typically a CEO, shareholder or Project Manager) a valuable insight into the Key Performance Indicators (KPI's) upon which a business or project is measured. Get it wrong and you'll end up with something that nobody understands and nobody wants t........

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Webinar Id: ISGCDN002
Duration: 90mins
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No More Excuses! Unleash the Power of Accountable Communication

How to unleash the power of accountable communication to stop the blame game, banish excuses and boost productivity. A single, powerful factor separates super-achieving teams from those that throw around phrases like 'not my job' and 'nobody told me': Accountability. Humans are more creative, more responsive to challenges, and more capable of serving the needs of others when they are held accountable. Great supervisors have a unique tal........

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Webinar Id: ISSBJL001
Duration: 90mins
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Best Practices and Tools you can use to Build Personal Believability

Developing your believability grows you and your organization, creates a positive competitive edge, confidence, credibility, reputation and increases your profitability. Without believability, there are 100% lost opportunities. Believability is probably the most significant action that you can cultivate that will make a dramatic difference to your profitability and the overall success of your business and career as a whole. Believabilit........

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Webinar Id: ISGSTB004
Duration: 60 mins
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Using Social Media as Business Tool

Social Media are not just for marketing. There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business tools. In this class we will discuss the possibilities, deciding on the audience, various social media sites an........

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Webinar Id: ISHSAH003
Duration: 60mins
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Managing Remote/ Virtual Terms/ Tele Commuting

Work from home policies and fully remote companies are becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with aut........

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Webinar Id: ISTBU006
Duration: 60 mins
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Using Google Suite as a Business Tool

Google Suite (G Suite) is the business version of what many refer to as Gmail. However, the functionality is far greater than most Gmail users would imagine. Beyond email G Suite includes dozens of business functions including a full featured calendar, Contacts, Google Drive, Groups, YouTube Channel(s), Google Voice, Google Plus, Hangouts, Sites and nearly 100 other applications built into G Suite. Understanding the basics of G Suite ca........

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Webinar Id: ISSKA003
Duration: 90mins
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"The Power of Intrapreneurship - an Introduction"

Briefly outline of obstacles to innovation in larger organizations. Present disruptive approaches to overcome them by building an effective and proven innovation ecosystem with specific examples including intrapreneuring, open innovation and internal corporate venturing that seek to effectively shortcut the convoluted and inflexible processes to identify and seize new business growth as well as savings opportunities. Examples lead into ........

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Webinar Id: ISSDHR002
Duration: 90mins
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Going Beyond VLOOKUP to Master Excel Formulas

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

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Webinar Id: ISSCLD002
Duration: 60mins
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Creating a Mindset for Change

The marketplace is changing dramatically and dynamically. Few industries and individuals will be exempt. We can't avoid it, and it's fatal to ignore it. But fear and avoidance is no way to address change. We have to find and create positive outcomes going forward. That's why Laura Goodrich is so refreshing and effective. Her message can be startling and difficult to hear but her approach is compelling, hopeful and inspirational at the s........

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Webinar Id: ISGCDP001
Duration: 90mins
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Planning and Managing Organizational Change: 7 Steps Which Will Get You Through Any Storm

Change is inevitable. But when changes are made, many employees lack the broader knowledge of why new systems and structures are necessary. As a result, frontline managers and human resources professionals must partner together and help organizations lead and manage change. This case-study-based seminar will prepare managers responsible for facilitating or implementing change initiatives, identify key business drivers that typically und........

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Webinar Id: ISSMTO001
Duration: 90mins
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Outlook - It's Time to get Organized

If you're like millions of other business professionals, you probably use Microsoft Outlook every day to manage your email, calendar and to-do's. It's available for Windows, Mac, mobile and there's even a web version. So there's no excuse not to be organised. Or so the theory goes. The reality is email overload, missed deadlines and calendars so full you have no room to breathe. For many people, managing their email, their calendar and ........

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Webinar Id: ISGMZ001
Duration: 60 mins
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Delegation: Do It Right, Gain Control of Your Time, Get Your High Priority Tasks Done

Effective delegation is a critical factor for operational efficiency and sustained profitability of any organization in today's dynamic and highly competitive business environment. It helps in providing managers and supervisors additional quality time to find innovative ways to increase productivity and profitability. It is a vital component for any business irrespective of the stage of its maturity. The real challenge lies in identifyi........

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Webinar Id: ISGSTB005
Duration: 60 mins
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Using Slack as a Business Tool

Slack is collaborative communications tool that connects teams with the apps, services, and resources they need to get work done. Millions of people around the world use Slack to bring their teams together, make sense of their work, and drive their business forward. Slack users can be members of multiple teams, keeping each team's conversations organized. Slack is accessible across desktop, browser and mobile apps. Connect your conversa........

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Webinar Id: ISSJD001
Duration: 60mins
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Relaxing at High Speed

Relaxing at High Speed embraces the notion that it is possible to find a comfortable pace at which to work and live; that there are ways to stay productive and competitive, yet remain balanced and happy. In this innovative session, Jeff Davidson will address speed-related issues, such as over reliance on personal technology, the quest for quiet, interruptions and distractions, and reclaiming your spaces.

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Webinar Id: ISSAH003
Duration: 60mins
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Managing Millennials/Generations at Work

There are at least four generations employed in workplaces today. Each generation has its own characteristics, values, attitudes toward work and preferred communication style. Each brings its own set of skills, goals, and attributes into the workplace. Effectively supervising a group of mixed generations requires a respect and understanding of each There are challenges that leaders face: keeping the workforce engaged, motivated and comm........

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Webinar Id: ISSSCB001
Duration: 60mins
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The Wisdom of the Crowd - Crowdsourcing and Sharing for Events

Recent advances in social technology are opening up great opportunities to build, manage and even fund events. Crowdsourcing is being used to find and share sleeping rooms, schedule ground transportation, to create event content, to review events and even to fund them. This session will cover the latest developments in this area, with demos, case studies and loads of ideas on how meeting planners and participants and improve the event e........

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Webinar Id: ISSBP001
Duration: 60mins
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How to transform your organization to an Agile one

You've heard of Agile and your competitors are starting to implement Agile methodologies and are now getting product(s) to market faster and better than your organisation. How did they do this and why did they do it? We will discuss the basic tenants of Agile and some of the more popular frame works involved in Agile transformation. The topics will include outlines of these frame works, how the organization's change can improve producti........

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Webinar Id: ISSMWB004
Duration: 90mins
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Lean Six Sigma For Small Business

This training will be an introduction and overview for Lean Six Sigma for small and medium sized businesses. We will define LSS and the benefits of using LSS. We will also introduce DMAIC and key metrics.

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Webinar Id: ISSAH001
Duration: 60mins
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Critical Thinking, Problem Solving and Decision Making

The ability to reason through problems and to make decisions with logic is an essential workplace tool. Critical thinking and finding creative solutions to problems enhance an employee's leadership capabilities, business results and business potential. Evaluate ideas objectively-Solve problems more effectively-Make dramatically better decisions!

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Webinar Id: ISSDR010
Duration: 90mins
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How to Improve Your Leadership Style

The fundamental question is, "Are good leaders born that way or developed?" More and more research is validating the fact that leadership and all human behavioral characteristics have the potential to be developed. Everyone's life experience has a significant impact on their point of view, abilities and behavior. We are now able to influence and control that process and change beliefs, values and style.

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Webinar Id: CIFAH001
Duration: 60mins
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Critical Thinking Problem Solving, and Decision Making

The ability to reason through problems and to make decisions with logic is an essential workplace tool. Critical thinking and finding creative solutions to problems enhance an employee's leadership capabilities, business results and business potential. Evaluate ideas objectively-Solve problems more effectively-Make dramatically better decisions!

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Webinar Id: ISITSS002
Duration: 75mins
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Management, Legal and Contractual Perspectives of Managing Remote/Virtual and Telecommuter Workers

Accomplishing work in the new millennium has become synonymous with Virtual Leadership. The current competitive business environment and the changing nature of work and the workforce requires effective leadership that spans the boundaries of time and space to help employees to work together - apart. Leadership of virtual teams is not the same as leadership of face-to-face, co-located teams. Leading a virtual team is more difficult; it r........

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Webinar Id: ISSRS001
Duration: 90mins
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Transform Your Life: Stay Positive, Reduce Stress, Improve Health

We are all under more stress today than ever. Co-workers, employees, customers, our managers, or friends and family are under stress. Some people don't handle stress well, which adds to the stress of those around them. Working within an organization, the work environment itself may cause additional stress associated with the physical setting, workload, bureaucracy, and difficulties presented by others. We know stress is not good for us.........

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Webinar Id: ISSCD008
Duration: 90mins
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Successfully Managing and Dealing With Difficult People: The 5 Most Difficult Types And How To Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support?  Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing........

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Webinar Id: ISGSDR012
Duration: 90mins
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7 Habits of Great Leaders

All great leaders have common amongst themselves certain ingrained habits of behavior that help them separate from the pack and achieve at the highest levels. These habits are learned and developed in a very deliberate way. We will show you how.

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Webinar Id: ISGSTB002
Duration: 90mins
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Building a Relevant and Meaningful LinkedIn Network

LinkedIn has been around since 2003 and continues to grow in both popularity and business value. Today LinkedIn with over 560 million members, is owned by Microsoft Corporation and is poised to become an integral component of many Microsoft business systems. The acquisition of LinkedIn by Microsoft is considered a great opportunity for LinkedIn to become an even more powerful business application that can provide value for small busines........

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Webinar Id: ISGSCD007
Duration: 90mins
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The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

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Webinar Id: CIFCD012
Duration: 90mins
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Time and Task Management - Working Smarter Every Day

Take control of your time...and get control of your entire work day! The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow...exhaust yourself by 4:00 p.m. with only a fraction of your work done...see yourself as a decision maker who never gets around to making decisions...dread the next business meeting-or worse, going back to your desk t........

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Webinar Id: CIFDHR001
Duration: 60mins
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Going Beyond VLOOKUP to Master Excel Formulas

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

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Webinar Id: CIFMCD005
Duration: 90mins
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Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customer's priorities, needs and expectations  Managers who want to distinguish operational data from strategic data, creatively develop sourc........

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Webinar Id: ISFHL001
Duration: 90mins
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PREVENTING SEXUAL HARASSMENT IN THE AGE OF SOCIAL MEDIA

Given the ease of receiving and viewing sexually explicit materials on cell phones, computers and social media, employers as well as employees should be concerned about preventing sexual harassment in the workplace. This workshop will focus on the serious issue of sexual harassment and how to prevent it in the workplace. It provides an overview of sexual harassment, sex discrimination its definition and the laws that prohibit it.

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Webinar Id: CIFRSR001
Duration: 90mins
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It's about time: Juggling Multiple Priorities, Managing Your Time Effectively

As more and more demands are made on everyone's time at work and as the basic mantra for every organization becomes, "Do more with less!" everyone must become more efficient. The big question is, "How do I do that? I'm already dancing as fast as I can!" The old standbys of the To-Do List, using some complicated organizing tools or 'working smarter? just don't make it in today's high-pressure world. This webinar looks at approaches which........

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Webinar Id: ISKBU002
Duration: 60mins
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Using the Calendar and Tasks for Greater Productivity

Are you tired of coming to the end your office hours just to find you can't leave because of unfinished work? Or a project deadline that was pushed aside for urgent demands by a manager or team members? Do you see your personal life being put on the back burner? If so, attend this webinar and learn how to pack your day with greater productivity by using the Microsoft Outlook Calendar and Tasks Folders to organize your appointments, meet........

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Webinar Id: CIFWP003
Duration: 90mins
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Onboarding Best Practices for Millennials and all Employees

Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don't make it past their first year and it's expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and challenges. Every generation has uni........

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Webinar Id: ISGSB004
Duration: 60mins
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BUILDING HIGH PERFORMING TEAMS

In order to create an environment for high performing teams, many organizations are moving from managing their organization in the traditional vertical format to managing their organization in a horizontal format. The horizontal format is much more effective in building high performing teams because the organization is able to create teams that have members from various departments (cross-functional teams), which prevents a silo mentali........

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Webinar Id: ISSMR008
Duration: 60mins
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Business Continuity Management: Architect and Implement Solution

Learn to properly prepare for an impact to the business for any organization. We will cover how to identify, analyze and document the events and environmental surroundings that can adversely affect the organization. You will learn how to both prepare and review the continuity planning program Areas such as IT Outsourcing and other risks will be covered. It is critical to assess the IT and Information Security risks and the effectiveness........

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Webinar Id: ISCDT001
Duration: 90mins
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Time and Task Management - Working Smarter Every Day

The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow exhaust yourself by 4:00 p.m. with only a fraction of your work done...see yourself as a decision maker who never gets around to making decisions dread the next business meeting-or worse, going back to your desk to see what voice mails and emails await you? If you're doing more and enj........

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Webinar Id: ISSGSB004
Duration: 60mins
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BUILDING HIGH PERFORMING TEAMS

In order to create an environment for high performing teams, many organizations are moving from managing their organization in the traditional vertical format to managing their organization in a horizontal format. The horizontal format is much more effective in building high performing teams because the organization is able to create teams that have members from various departments (cross-functional teams), which prevents a silo mentali........

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Webinar Id: ISCDV004
Duration: 90mins
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"Virtual Team" - Managing People Effectively in Multiple Locations

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

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Webinar Id: ISDRHH007
Duration: 60mins
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How to Conduct Effective Meetings

Meetings are extremely expensive when you consider the total costs, commute time, prep time, waiting, being off the job and other opportunity costs. The more people involved the more the real expense skyrockets. It pays to make them productive!

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Webinar Id: ISSDRH004
Duration: 60mins
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Shaping Your Future

You control what people think of you. It is developed by your brand personally and organizationally. What and how you deliver your brand is vital. Your reputation is the summation of your brand, what you deliver and how people perceive you. Ultimately people will make judgements based on your behavior. Your future will be determined by how effectively you are then able to influence people and yourself. To a large extent you control your........

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Webinar Id: ISTB001
Duration: 60mins
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Developing a Professional Reputation using LinkedIn

LinkedIn has been around since 2003 and continues to grow in both popularity and business value. Today LinkedIn with over 560 million members, is owned by Microsoft Corporation and is poised to become an integral component of many Microsoft business systems. The acquisition of LinkedIn by Microsoft is considered a great opportunity for LinkedIn to become an even more powerful business application that can provide value for small busines........

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Webinar Id: ISCDP004
Duration: 90mins
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Project Management Essentials: The 8 Keys to Completing Every Project On Time and On Budget!

Managing projects can be a big headache sometimes: well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communic........

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Webinar Id: ISCD005
Duration: 90mins
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Moving from An Operational Manager to a Strategic Leader

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customer's priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop source........

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Webinar Id: ISTKB003
Duration: 60mins
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The Leadership of One: Be the Leader People CHOOSE to Follow

Based on the new book, The Leadership of One by Karla Brandau and Douglas Ross, this presentation teaches the critical skills of discretionary effort leadership so managers become the person people CHOOSE to follow, not HAVE to follow because of their place on the organizational chart. Discretionary effort is the level of effort people could give if they wanted to but many work only at the minimum required to get a paycheck. Whether or ........

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Webinar Id: ISCD006
Duration: 90mins
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Performance Reviews: A Step-By-Step Process For Conducting Them Meaningfully and Effectively

One of the most critical areas of employee relationships--and one of the biggest challenges management faces today--is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to........

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Webinar Id: ISCD011
Duration: 90mins
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Successfully Managing and Dealing With Difficult People: The 5 Most Difficult Types And How To Effectively Approach Them

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing ........

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Webinar Id: ISSKW002
Duration: 60mins
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Construction Cost Estimating

This course assists engineers, architects, landscape architects, estimators and managers understand how to manage and estimate a project even though the scope of projects varies greatly. It helps them perform bids that are accurate enough so the company can have their bids accepted but still make money. We will discuss the needed qualifications of estimators. The seminar emphasizes the need for site visits. Use of different estimating g........

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Webinar Id: ISCD010
Duration: 90mins
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Managing Through Chaos: Tools, Tips and Techniques to Set Priorities and Make Effective Decisions Under Pressure

This highly interactive Webinar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You'll learn practical techniques for making structured decisions - even under pressure - to earn buy-in from bosses, coworkers and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case studies. You'll emerge with........

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Webinar Id: ISDRB005
Duration: 60mins
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Building Your Winning Team

A winning team will out produce any individual and most other teams. There is an amazing strength, resilience and ability to perform at heroic levels when a quality team is in synch and working together. A good team will improve your results far beyond anything you try to accomplish alone.

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Webinar Id: ISSLWH001
Duration: 60mins
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How to Develop Advocates and Referrals to Boost Your Business and Career

If you want people to hire you, refer you, mentor you, or listen to you - and who doesn't? - then you need strategies for building trust-based relationships inside your company and outside, too. In this webinar, Lynne will show you the 6 Stages of Trust-building and what to do and say at each stage to make great connections. We'll look at how trust gets broken and how to recover when you make a mistake. You'll learn how to figure out a ........

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